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• How much does Seedr seed?

  We keep transferring until reaching a 1:1 ratio for standard networks or up to 12 hours. For advanced networks, the completion time and ratio depends on which plan you've purchased. Please see our paid plans for details.

• I added files from a advanced network and it says 'corrupt'. What's going on?

  Advanced networks do not include your information in the download links. You will need to download first to your computer, and then upload to Seedr. To use advanced networks Have a Pro or Master account. Download the private link to your computer. Drag and drop the link file from your computer to the Seedr file manager. Enjoy!

• How can I permanently delete my account?

  Please contact us directly if you'd like to delete your Seedr account.

• How long does it take for my subscription to activate after payment is done?

  Your subscription is automatically activated once your payment is processed. This process can take a few minutes, and be sure to reload the site.

• What happens when I cancel my subscription? Will my account stay premium?

  If you cancel your subscription in the middle of a paid-for period your account will get downgraded at the end of it.

• How do I cancel my subscription?

  Follow these steps to cancel your paid Seedr subscription.

• Why do I have additional charges in my payment?

  Seedr does not have any hidden fees. If you notice any unexpected charges, please check with your payment provider.

• How many files can I add?

  You can add as many files as you want, as long as you don't exceed your total storage amount. You can always upgrade if you need more space.

• Do you limit link transfer size?

  The size of files you can transfer into your Seedr account is only limited by the amount of available space in your Seedr storage.

• Why are my downloads slow?

  Common solutions for download speed problems on Seedr.

• 'Zip file corrupted' and other broken downloads

  Your browser is not optimized for large downloads. You can use a file transfer tool and upgrade your Seedr account for multiple concurrent connections.

• Can I choose only some files to transfer into Seedr?

  No. You must transfer the entire file and all its contents into Seedr.

• Does Seedr support FTP or WebDAV access?

  Yes, Seedr supports FTP for Pro and Master accounts, and WebDAV for Master accounts.

• Can anyone see my files?

  No. Seedr storage is private. Every link you transfer to Seedr is encrypted and secure - as it should be.

• Are my files checked for viruses?

  Not at the moment. This is a feature we hope to have available soon. To stay safe, view your files directly on Seedr, without downloading them to your device.

• Can anyone see what I download?

  No. Seedr encrypts all your connections so neither your ISP nor anyone in the middle can see what you download to your cloud.

• I want to change my account email address

  In most cases we forbid changing account email addresses due to security concerns. Please submit a ticket for further support.

• Does Seedr use my internet to fetch files?

  No. We use our own infrastructure to get your files for you. You only use your bandwidth when you view or download a file to your device.

• Can anyone see my IP address?

  No. When transferring files to Seedr, our IP address and infrastructure are used, not yours.

• How do I play Seedr on my TV?

  You can use Google Chromecast, Apple AirPlay, your TV's browser, or you can cast to your TV from a phone or tablet.

• Can I use Seedr on my phone? Where is the app?

  Yes. The site has been optimized for phones and tablets. We are working on the app and will notify users when it is released.

• What happens when I upgrade or downgrade in the middle of a subscription?

  When you change your plan we immediately transfer all funds already paid and unused to your new subscription, and you're billed when existing funds run out.

• How do I change my payment method?

  Log in to Seedr > Menu > My Subscription > Change Payment Method. Choose your preferred method, and submit the required information.

• How much does it cost?

  You can give Seedr a try for free, and upgrade to one of our paid plans when you're ready. These start at $6.95 a month, with a number of extra features .

• How do I get more storage?

  There are 2 ways to increase your Seedr storage: upgrade your plan, and participate in our bonus system.

• I haven't found an answer. How do I contact you?

  Click Add Ticket above, or click Contact Us at the bottom of the page in your Seedr account, or send an email to support@seedr.cc

• How do I add links directly in my browser, without opening Seedr?

  You can add our Firefox Add-on or Chrome Extension to your browser, and they will add the links you want to your Seedr storage.

• Why am I not seeing my free bonus storage?

  It can take up to a week for us to review your bonus storage submission, and you will get a response by email once we have.

• What does it mean when a link is yellow or red?

  Your link displaying as yellow or red means that it is rare, and may be slow or impossible to completely transfer into your Seedr account.

• Do I need to leave the site open when I am transferring files from the web to my storage?

  No. Seedr handles the transfer for you and does not depend on your browser or your internet connection to work.

• How do I make Seedr get stuff for me?

  Copy the link of the file you want, and paste it in Seedr where it says 'Paste link URL Here'

• What is Seedr?

  Seedr is an online service that enables you to import anything into your Seedr storage. Just copy the link, and paste in Seedr.